Over a thousand businesses world-wide are using Spruce every minute!
You typically don’t associate words like "intuitive, simplicity and efficient" with business software - unless it's from Spruce. They're words our customers use all the time. Whatever the need, if we say we can do it, we'll do it and do it right. See for yourself why we're the ideal choice for any lumber or hardlines company.
"We saw an immediate improvement in our margin when we implemented SpruceWare.NET. It has made us more efficient in every sense."
"We saw an immediate improvement in our margin when we implemented SpruceWare.NET because of the sophisticated and extensive pricing options. Visibility of transactions has also improved dramatically. We can see what our sales people are doing, and the links between the various documents is brilliant. Filing of proof of deliveries is a thing of the past, saving us a significant amount of time and space. Customers love having a signature on their invoice and we no longer spend time retrieving and forwarding signed delivery notes to them. Recently we have been making more use of the stock control and build order facility, and this has already meant a reduction in slow-moving and dead inventory, and better availability of the fast moving lines. At one time, orders were placed on the basis of ‘filling the rack’, now we order what we actually need. We’re really pleased with the system we’re running, and all our staff are very comfortable with it. It has made us more efficient in every sense. We’re still learning new features all the time."
Grev Coomer, MD, Coomers Ltd.
Mixed Merchant 3 locations (Hants, Surrey, W Sussex)
"I have no hesitation in recommending SpruceWare.NET to any timber merchant"
"Being in the timber business for 38 years before starting my own company, I had plenty of experience of several timber software systems and selected the original SpruceWare system. When Spruce launched their SpruceWare.NET software I didn’t hesitate to upgrade."
"With 2 branches opened and another planned, Spruce have been a major factor in our growth. I was impressed enough with the product to buy some shares in the company and would have no hesitation in recommending them to any start-up or established merchant businesses."
David Harwood, MD, Selhurst Timber Ltd.
Timber Merchant 3 locations (London)
"SpruceWare.NET is my secret weapon in our rapid expansion."
"It hasn’t been an easy task building a multi-branch plumbers’ merchant from scratch in just five years, but with the ECi SpruceWare.NET software keeping tabs on everything and providing me with all the management information I need it was made very much easier. The ECi Spruce software is constantly advancing on the technology front with new features being introduced all the time which is enabling us to keep ten steps ahead of the major groups"
John Savage, MD, Flame Heating Spares Ltd.
Plumbers' Merchant 12 locations (North East England)
"...the decision to move to the SpruceWare.NET system when it was available was a no brainer..."
"When we created Excel PLumbing we looked at the market and decided on Spruce based on their understanding of our business and what we wanted to achieve. After founding the business in one of the most competitive towns in the country we quick established two additional branches in Camberley and Hersham. In the years we’ve been in business we have never doubted our decision to run the SpruceWare software and the decision to move to the SpruceWare.NET system when it was available was a no brainer, enabling us to manage multiple branches and stay well ahead of our competition."
Paul Snook, MD, Excel Plumbing Supplies Ltd.
Plumbers' Merchant 3 locations (Berkshire, Surrey)
"Spruce provides the information that allows us to drive our business forward."
"Having the essential customer, gross margin and stock information instantly to hand and constantly updated allows our branch managers to operate their depots at maximum efficiency."
"At senior level we get the information that allows us to safely delegate more responsibilities whilst remaining in touch and retaining overall control."
Amy Houldsworth, Director, B & TS Builders’ Merchants Ltd.
Mixed Merchant three locations (Yorkshire)
"We continue to rely on Spruce for cutting edge technology advances"
"When we first installed Spruce software to run our business we had just the one branch. We now have six branches and a large luxury bathroom showroom"
"We are one of a handful of merchants with their own customer mobile app taking orders and enquiries from our customers 24/7 thanks to the Spruce.NET Pro-Link software"
Glenn Vinall, MD, Sussex Plumbing Supplies Ltd.
Plumbing & Heating Merchant. 6 locations (Sussex).
"We operate a totally paperless environment thanks to SpruceWare.NET"
"Since implementing the SpruceWare.NET system we have created a paperless operation. We use signature capture at point of sale and automatically scan supplier advice notes and invoices together with all correspondence.” As all Spruce documents from invoices to inventory receipts are bar coded and input of supplier paperwork also produces scanable bar codes we have a sophisticated document handling system with every document and all associated linked vendor paperwork available in seconds to all workstations.” “Filing cabinets and missing documents are things of the past."
John Barrow, MD, Horsham Plumbing & Heating Supplies Ltd.
Plumbers’ Merchant single location (West Sussex)
"We cannot imagine being without the insights available with in SpruceWare.NET."
"Before transitioning to SpruceWare.NET we were using a software system with no customisation for the merchant industry. Whilst we were able to carry out the day to day selling and management of our sales and purchase ledgers, there was little insight into margins, inventory usage and very little by way of reporting.
Moving up to a system dedicated to the industry has meant some changes to the way we do everything at every stage in our business and whilst it has taken time to do right we’re now stronger, leaner and much better able to manage everything from pricing, inventory levels and costs and even vendor returns are managed properly now by the system."
Matt Bartlett, IT Manager, Wollens Ltd.
Mixed Merchant, 3 locations (Somerset, UK)